FAQ
YOUR
CANDLE SAFELY.
Place on a heat and stain resistant surface. Extinguish after 2 hours and allow to cool. Before relighting, to reduce the possibility of smoking or sooting, if flame smokes, extinguish and trim wick. Never burn a candle on or near anything that might catch fire, like loose papers, fabric, bedding, books, drapes, decorations, etc. Avoid use near vents and drafty areas. If you’ve created a large wax pool during your burn, blow it out gently to avoid wax splattering.
Never leave a burning candle unattended. Keep lit candle in sight at all times!
Wicks burn best when at a very short height. (1/8") After your first burn, use a pair of scissors or wick trimmer to trim the wick to the right length, ensuring a steady, ash-free flame.
We recommend burning for no more than three to four hours at a time. And, when you get towards the end don’t burn all the way down: swap your candle for a new one when ½ inch of wax remains.
LOCAL
PICK UP
Are you local to Minneapolis/St. Paul? Save shipping fees and choose to pickup locally with us. It's easy and convenient. Once your order is ready, we'll message you to arrange a pickup time.
REUSE
YOUR VESSEL
We’ve used our containers to hold pens, pencils, paint brushes makeup tools, bathroom needs (ie: cotton balls, q-tips), pretty much anything! Be sure to remove the remaining wax by placing the candle in your freezer for a few hours.
GIFT IT!
JANE candles make the BEST gifts! Once you’ve selected your candle(s), you’ll also have the option to choose between a glossy black or brown kraft box with tissue, with a Jane sticker seal.